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The biggest difference between OnSite and Retail is in where your information lives. That said, though they both bear the name Lightspeed, Retail and OnSite are different systems and sometimes satisfy your business needs in different ways. Notifications of new product releases will be emailed to you as long as you who have configured your profile to receive product notifications.Migrating to Lightspeed Retail comes with many advantages to empower your business, and we'll be with you every step of the way to help ensure a smooth transition. If your issue is determined to be a defect in the product, it is recorded in our defect tracking system, a unique Defect Identifier (ID) will be provided to you and the support case will be closed. It is at our discretion if a certain enhancement will be offered for an additional charge or as a chargeable option. There is no guarantee that a specific enhancement request will be implemented in a future version of our product. Product enhancements will not be considered or implemented in current or prior product releases. Product Management will review the open enhancement requests on a periodic basis and consider them for inclusion in a future product release. Once documented, the request will be submitted into the enhancement review system, the identification number will be provided to the submitter, and the support case will be closed. When we receive a product enhancement request, the Support Engineer will work to define and clearly document the request. If you are interested in submitting product enhancement requests, you can do so by creating a case with support. Quest’s recommendation is to retain a local #Lightspeed onsite server version software#
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